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Privacy Policy

1) Privacy Policy (Egg Works / theeggworks.com)

Privacy Policy
Effective Date: January 28, 2026
Last Updated: January 28, 2026

Egg Works and Egg & I Family Restaurants (“Egg Works,” “we,” “us,” “our”) operate the website theeggworks.com and related services, including our rewards and loyalty features and any mobile applications we offer (the “App”). This Privacy Policy explains how we collect, use, share, and protect information.

Contact
Email: [email protected]
Locations: Las Vegas and Henderson, Nevada

1) Scope

This Privacy Policy applies to:

  • theeggworks.com and pages that link to this Privacy Policy

  • our online rewards features (including login/rewards pages)

  • our App (if you use it)

  • any forms, promotions, or communications that reference this Privacy Policy

If you use third-party services (example: online ordering, delivery marketplaces), their privacy policies also apply to those services.

2) Information We Collect

A. Information you provide

  • Contact details: name, email, phone number

  • Account details: username, password, profile preferences

  • Rewards details: loyalty ID, rewards activity

  • Messages: questions, feedback, support requests

  • Hiring/application details (if you apply for a job)

B. Information collected automatically (website/app)

  • Device and usage data: IP address, browser/device type, pages viewed, app screens viewed, timestamps, clicks

  • Identifiers: device IDs, advertising IDs (where permitted), app instance ID

  • Approximate location derived from IP address (website)

C. Information from transactions (if you use rewards, ordering, or payment features)

  • Purchase history tied to rewards (items, totals, date/time, location)

  • Gift card or promotion redemptions (if offered)

D. Location data (App, if enabled)

  • Precise location only if you allow it

  • We use it for store lookup, navigation, and location-based offers (if enabled)

E. Push notifications (App)

  • If you opt in, we collect a push token so we can send rewards updates, offers, and service messages.

3) How We Use Information

We use information to:

  • Provide and operate the website, rewards program, and App

  • Create and manage accounts and rewards

  • Send service messages (account, receipts, rewards status, policy changes)

  • Send marketing messages (offers, promotions) if you opt in (or where allowed)

  • Personalize offers and improve our menus, promotions, and user experience

  • Detect fraud, prevent abuse, and secure accounts

  • Comply with legal obligations and enforce terms

4) How We Share Information

We share information only as needed for operations, including with:

Service providers (acting on our instructions), such as:

  • Website hosting, analytics, and security tools

  • Email/SMS providers

  • Rewards/loyalty platform providers

  • Payment processors (if payments occur inside the App or on our site)

  • Customer support tools

Ordering and delivery partners

  • If you order online or use third-party delivery services, data may be shared with those partners to fulfill the order. (Their policies apply.)

Legal and safety

  • We may share information if required by law, subpoena, court order, or to protect rights, safety, and security.

Business transfers

  • If we sell or restructure the business, information may transfer as part of that transaction.

We do not sell your personal information in exchange for money. If we ever offer “sharing” that qualifies as a sale under certain state laws, we will provide required opt-out rights.

5) Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep you signed in (where applicable)

  • Remember preferences

  • Understand website performance and traffic

  • Improve security and prevent fraud

You can control cookies through your browser settings. Some features may not work if you block cookies.

6) Analytics and Advertising

We may use analytics tools to understand how people use our site/app. These tools may collect device and usage data. If we use interest-based advertising, you can typically opt out using device settings (Advertising ID controls) and industry opt-out tools where available.

7) Your Choices

Account info

  • You can review or update certain account information through your account/profile tools (if available).

Email/SMS marketing

  • You can opt out of marketing emails using the unsubscribe link.

  • If we offer SMS, you can opt out using instructions in the message (example: STOP).

Push notifications

  • You can turn them off in your device settings.

Location

  • You can disable location permissions in your device settings.

8) Data Retention

We keep information as long as needed to:

  • Provide services and maintain rewards/account history

  • Meet legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

When no longer needed, we delete or de-identify it where practical.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No system is 100% secure, and you should use strong passwords and protect your login credentials.

10) Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

11) Nevada Privacy Rights (Residents of Nevada)

Nevada residents may request to opt out of the “sale” of certain covered information (as defined by Nevada law). Submit requests to [email protected] with the subject line “Nevada Privacy Request.”

12) California Privacy Rights (If Applicable)

If California privacy laws apply to your interactions with us, you may have rights to:

  • Request access to personal information we collected about you

  • Request deletion (subject to legal exceptions)

  • Request correction

  • Opt out of certain “sharing” used for cross-context behavioral advertising (if offered)

To submit a request, email [email protected] with the subject line “Privacy Request.” We may verify your request before completing it.

13) Third-Party Links

Our site or app may link to third-party websites or services. We are not responsible for their privacy practices.

14) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last Updated” date.